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Total
Commitment to Full Customer Support
ReliaSoft is totally committed
to providing you with immediate product support, to answer
any questions you might have or to assist you with any
problems that might arise with any of our reliability
analysis software products. ReliaSoft's unparalleled
after-sale support includes
free telephone, fax and e-mail support.
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Phone, Fax and E-mail Support from ReliaSoft
Warsaw Office |
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The
ReliaSoft Warsaw Office
provides localized support within the European
region. Languages Spoken: English, Deutsch and
Polski.
Phone: +48
22 322 70 18
German
Line: +48 22 322 70 19
Fax: +48 22 322 76 81
E-mail:
Support.Warsaw@ReliaSoft.com
Live Chat:
The ReliaSoft Warsaw Office phone lines are open
from 8:00 am to 6:00 pm CET
(European Time, GMT+ 1:00), Monday
through Friday, excluding
observed holidays.
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Regardless of your
location, you can always
contact ReliaSoft's Corporate Headquarters
in Tucson, Arizona, USA.
The current time in Arizona, USA is
and our phone lines are
U.S.
phone lines are open from 8:00 am to 5:00 pm
Arizona Standard Time (GMT-7:00), Monday through
Friday, excluding
U.S. observed holidays.
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When requesting support,
please be prepared to provide the following
information:
- The software
that you are using (e.g. Weibull++, ALTA,
etc.).
- The registered
license number of the product that you are
using.
- The version
number and build number of the product that you
are using. (To locate the version, you can
typically select
About from the Help
menu.)
- The type of
hardware that you are using, including network
hardware.
- The exact
wording of any messages that appeared on your
screen.
- What happened
and what you were doing when the problem
occurred.
- How you tried
to solve the problem.
Always include your telephone
number when writing to us! Also,
please be as specific as possible so that we can
respond quickly and accurately.
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